Marzo 2025 Explorando los estudios que hay sobre la autenticidad en la comunicación de gobiernos, me encuentro con este trabajo de Kim y Krishna sobre la percepción ciudadana de la autenticidad de los gobiernos: comprueban que esa percepción puede generar en el ciudadano una actitud…
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In public relations research, the concept of engagement is often theorized but seldom observed in practice. This research focuses on what public leaders learn when they undertake actions centered on learning by listening to society to implement governmental citizen engagement programs. Taking an inductive grounded…
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This chapter is coming soon in the book reflecting on futures for the public sector. In it I reflect on the current trend of citizens becoming more sceptical and reluctant to trust public administration communication and government messages. Challenges for public administrations to reach out…
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